Our Services - Fourward Tech Sdn Bhd

Managed IT Services

Proactive monitoring, support, and lifecycle management to reduce downtime and improve productivity.

We operate as your dedicated IT department—handling monitoring, patching, endpoint health, and user support. Ideal for SMEs and growing companies that need stability without hiring a full in-house team.

24/7 Remote Monitoring

Detect and resolve issues before they impact operations.

We track performance, disk health, uptime, patch status, and endpoint alerts—then provide clear monthly reports.

Help Desk Support

Fast, friendly support for your staff—remote or on-site.

Includes onboarding/offboarding, email setup, troubleshooting, and standard device configurations.

Asset Management

Track hardware/software lifecycle and renewals.

We maintain an inventory list and help plan replacement cycles to reduce sudden failures.

Do you support on-site visits?

Yes. We can include scheduled on-site support or ad-hoc visits based on your plan.

What size company is suitable?

Most common are SMEs (10–300 users), but we can tailor packages for larger organizations.

Cybersecurity & Data Protection

Layered defense strategy to protect endpoints, networks, and critical data while supporting compliance.

Reduce risk with hardening, detection, and recovery planning. We help you build an “assume breach” posture.

Threat Detection & Prevention

Endpoint protection, firewall rules, and intrusion alerts.

We help with policies (MFA, least privilege), patching, email security, and endpoint baselines.

Backup & Disaster Recovery

Tested recovery plans to restore operations fast.

Includes backup strategy, retention policy, restore drills, and ransomware-safe storage design.

Compliance & PDPA Readiness

Improve audit readiness and data handling processes.

We review access control, logs, encryption practices, and incident response procedures.

Can you help if we were attacked?

Yes. We can assist with containment, recovery, and post-incident hardening.

Do you provide employee awareness training?

Yes. Phishing awareness and security hygiene workshops can be included.

Cloud & Infrastructure

Scalable cloud and hybrid architecture to improve performance, reliability, and cost control.

Whether you’re moving from on-premise or optimizing an existing cloud stack, we design for uptime, security, and budgets.

Cloud Migration

Plan and migrate workloads with minimal downtime.

Includes assessment, dependency mapping, migration waves, and validation testing.

Cost Optimization

Reduce monthly spend without losing performance.

Right-sizing, reserved capacity strategy, storage tiering, and idle resource cleanup.

Hybrid & Multi-Cloud

Architect resilient systems across environments.

We design secure connectivity, identity integration, and centralized monitoring.

Which cloud providers do you support?

AWS, Azure, and Google Cloud—based on your requirements and existing stack.

Can we keep some systems on-premise?

Yes. Hybrid designs are common, especially for compliance or legacy constraints.

Custom Software Development

Build applications that automate workflows, integrate systems, and deliver better customer experiences.

We build secure, scalable systems—web apps, mobile apps, and integrations—using modern engineering practices.

Enterprise Applications

CRM/ERP/workflow tools built for your processes.

We cover requirements, UX, development, testing, and deployment with clear milestones.

Mobile Apps

Native or cross-platform apps for iOS & Android.

Includes UI/UX design, push notifications, analytics, and secure authentication.

API Integration

Connect systems to reduce manual work and errors.

We integrate payment, CRM, accounting, BI dashboards, and internal tools via APIs.

How long does a project usually take?

Typical timelines range from 4–12 weeks depending on scope, integrations, and approval cycles.

Do you provide maintenance after launch?

Yes. We offer SLA-based maintenance and enhancement plans.

Comprehensive IT Services that Deliver Real Business Outcomes